Patient Relations Specialist
A Patient Relations Specialist is the Client Concierge of a medical practice and is expected to deliver a 5-star customer experience to every patient or client that he/she encountersYou are the first interaction for our patients, and it is imperative that you make each patient feel welcomed, comfortable, and hopefulPatients should be greeted enthusiastically by phone and in person, and patient needs should be accommodated whenever possible.The Patient Relations Specialist is also responsible for clinical administrative functions, such as answering phone calls, patient intake, registration, scheduling, demographics data entry, insurance verification, collecting payments, patient and authorization follow-up, and ensuring that patient insurance billing is both accurate and timelyThis person is a team player, leading the charge with exceptional customer service, a passion for personalized service, and a strong ability to learn new tasks quickly, including processes within the clinic and software navigation.Benefits of Being on the ProMotion Team:
Competitive Salary 72 Hours of company paid holiday time
Accrued PTO that grows with time Medical, dental, vision, disability, and life insurance 401(k) with Company Match Professional development opportunities Potential relocation assistance To be successful in this position, you will need:
Excellent customer service skills The ability to multitask A high degree of detail orientation The ability to communicate effectively and professionally Excellent rapport building skills, The ability to work closely with a team The ability to sit, stand, kneel/stoop, and lift up to 45 lbs. All applicants must be age 18 or over to be eligible for employment College or associates degree preferred Compensation:
$13.00 - $18.00 per hour Our mission at ProMotion Rehab and Sports Medicine is to inspire and promote wellness through comprehensive rehabilitative and preventative physical therapy and occupational therapy servicesWe are committed to providing our communities with the highest quality of care, emphasizing patient experience, research, education and clinical outcomesWe use an evidence-based approach to guide our treatment decisions, which allows us to provide our patients with the most optimal rehab experience and outcomes.Core Values Excellence Community Education Guiding Principles Patient Focused - Understand and develop relationships with patients to provide high quality experience and outcomes Respect for Others - Treat others with dignity & respectValue diversityEncourage and practice teamwork. Feedback & Communication - Helping the team grow through performance feedback and effective communication. Continuous Improvement - Review, Learn, Adjust, Improve Healing Through MotionAt ProMotion, our physical therapists and occupational therapists know that many neuromusculoskeletal problems and pain can be solved through movementWe are here to help you improve your movement experience, thereby improving your human experienceThat is why our motto is Move BetterLive BetterPlay Better.High-Quality CareWe are committed to providing our communities with the highest quality of care, emphasizing patient experience, research, education and clinical outcomesWe use an evidence-based approach to guide our treatment decisions, which allows us to provide our patients with the most optimal rehab experience and outcomes.Patient-Specific Individualized CareWe know that the rehab journey is important, but the destination is most important to you when you've been sidelined by an injuryWe are committed to giving you our undivided attention, not only when you enter in our doors on your first visit, but at every visit after that, until you meet your goals. Recommended Skills Administration Attention To Detail Billing Business Process Improvement Clinical Works Curiosity Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3w05q6d43hbydxdpbc', 'ExternalApply-j3w05q6d43hbydxdpbc'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Competitive Salary 72 Hours of company paid holiday time
Accrued PTO that grows with time Medical, dental, vision, disability, and life insurance 401(k) with Company Match Professional development opportunities Potential relocation assistance To be successful in this position, you will need:
Excellent customer service skills The ability to multitask A high degree of detail orientation The ability to communicate effectively and professionally Excellent rapport building skills, The ability to work closely with a team The ability to sit, stand, kneel/stoop, and lift up to 45 lbs. All applicants must be age 18 or over to be eligible for employment College or associates degree preferred Compensation:
$13.00 - $18.00 per hour Our mission at ProMotion Rehab and Sports Medicine is to inspire and promote wellness through comprehensive rehabilitative and preventative physical therapy and occupational therapy servicesWe are committed to providing our communities with the highest quality of care, emphasizing patient experience, research, education and clinical outcomesWe use an evidence-based approach to guide our treatment decisions, which allows us to provide our patients with the most optimal rehab experience and outcomes.Core Values Excellence Community Education Guiding Principles Patient Focused - Understand and develop relationships with patients to provide high quality experience and outcomes Respect for Others - Treat others with dignity & respectValue diversityEncourage and practice teamwork. Feedback & Communication - Helping the team grow through performance feedback and effective communication. Continuous Improvement - Review, Learn, Adjust, Improve Healing Through MotionAt ProMotion, our physical therapists and occupational therapists know that many neuromusculoskeletal problems and pain can be solved through movementWe are here to help you improve your movement experience, thereby improving your human experienceThat is why our motto is Move BetterLive BetterPlay Better.High-Quality CareWe are committed to providing our communities with the highest quality of care, emphasizing patient experience, research, education and clinical outcomesWe use an evidence-based approach to guide our treatment decisions, which allows us to provide our patients with the most optimal rehab experience and outcomes.Patient-Specific Individualized CareWe know that the rehab journey is important, but the destination is most important to you when you've been sidelined by an injuryWe are committed to giving you our undivided attention, not only when you enter in our doors on your first visit, but at every visit after that, until you meet your goals. Recommended Skills Administration Attention To Detail Billing Business Process Improvement Clinical Works Curiosity Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3w05q6d43hbydxdpbc', 'ExternalApply-j3w05q6d43hbydxdpbc'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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