Customer Service Representative

Company Name:
TMX Finance
TMX Finance LLC and Affiliates
Customer Service Representative
Earn up to $25K!
Lake City, South Carolina
The TMX Finance family of companies ("TMX Finance") is one of the largest and fastest growing consumer specialty finance organizations in the United States. With brands that include TitleMax, TitleBucks, InstaLoan, EquityAuto Loan, TMX Credit, and AutoCash, TMX Finance provides a diversified product offering. These brands are represented nationwide and TMX Finance has aggressive plans to double in size over the next three years. The rapid growth of TMX Finance has created a wealth of career opportunities in both our stores and at our corporate offices. If you are looking for a dynamic career with significant earning potential and tremendous advancement opportunities, you've come to the right place.
A TMX Finance family company is seeking outgoing and courteous Customer Service Representatives to join our amazing team. This role is all about client service and satisfaction and you'll get to interact with both current and potential customers on a daily basis. Your extensive product knowledge, coupled with your unwavering ability to accommodate the needs of our customers, will allow you to successfully respond to questions or concerns about our services. The talented group of Customer Service Representatives at TMX Finance is also responsible for following up with consumers that have expressed an interest in our loan products. Your informative, enthusiastic encouragement will serve to convert these sales leads into new customers, and our work as a team will be complete!
TMX Finance offers a competitive benefits package, which includes:
Competitive base salary
401k with matching company contribution
Flexible Spending Account
Paid Time Off
Closed on Sundays
Company training
Accelerated career advancement
Essential Duties and Responsibilities:
Make daily bank deposits, accept customer payments, process vehicle liens and comply with all other applicable consumer and privacy laws
Ability to work store hours of operation including Saturdays (NEVER WORK A SUNDAY AGAIN!)
Increase store profitability through customer relationship development, community involvement and marketing
Determine loan values based off of a comprehensive vehicle appraisal
Manage customer accounts and ensure that payments are made in a timely manner
Specific knowledge, skills and abilities:
Four year high school degree or equivalent required
Customer service experience preferred
Retail, sales, or finance experience required
Proficiency in Microsoft Office Suite required
Ability to work in a high-energy team environment
Strong written and verbal communication skills
Minimum Required Qualifications
Credit and criminal background check required to include MVR
Valid driver's license and car insurance
Must be at least 19 years of age
Use of personal vehicle required
TMX Finance is an Equal Opportunity Employer.
Date: 2014-07-11
Country: US
State: SC
City: Lake City
Postal Code: 29560
Category: Customer Service Rep

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